LATEST INFORMATION BREXIT & COVID-19

BREXIT UPDATE

Dear Customers, we are currently experiencing delays with our order transit timing of up to 3 weeks. This is due to the origin location of our warehouse being in the UK. We apologize for this inconvenience and are doing everything we can to deliver your product as soon as possible.

We want to ensure you that it is still completely safe to place online orders with us. If you have any issues or questions please contact our customer service team at custservEU@timex.com and we would be happy to help you.

Covid update

As communities around the world navigate through the challenges posed by COVID-19 we want to communicate the steps we are taking to continue our focus on keeping people safe and healthy.

Our number one priority is the safety of our customers, employees and their families. For this reason, we have implemented the following changes to our delivery process. Delivery drivers will no longer pass your parcels directly to you. Drivers will place parcel on doorstep, knock on your door, and then step back two meters. Your driver will then explain that this is an extra precaution over Coronavirus. We will not be asking for a signature but will take your surname and record the delivery this way.

We are closely monitoring the situation to make sure we are taking all precautions to protect our customers and colleagues alike. Our thoughts are with you and your families at this time.

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Satysfakcja klientów to nasz najważniejszy priorytet. Wszelkie pytania lub wątpliwości prosimy zgłaszać drogą mailową na adres custserveu@timex.com.

STANDARDOWA OPŁATA ZA WYSYŁKĘ W UE - 7,75 EUR / 8.90 ZŁ. Bezpłatna wysyłka w przypadku zamówień na kwotę ponad 75 EUR / 389 ZŁ.

Standardowa wysyłka pocztą (3-5 dni roboczych). Zamówienia wysyłane są w ciągu 48 godzin od zatwierdzenia płatności lub następnego dnia roboczego. W przypadku zamówień na kwotę ponad 75 EUR / 389 ZŁ wysyłka jest bezpłatna.

Pamiętaj, że wszystkie zamówienia będą wymagały podpisu w momencie dostawy.

Nie możemy wysyłać do skrzynek pocztowych.