Delivery update

As communities around the world navigate through the challenges posed by COVID-19 we want to communicate the steps we are taking to continue our focus on keeping people safe and healthy.

Our number one priority is the safety of our customers, employees and their families. For this reason, we have implemented the following changes to our delivery process. Delivery drivers will no longer pass your parcels directly to you. Drivers will place parcel on doorstep, knock on your door, and then step back two meters. Your driver will then explain that this is an extra precaution over Coronavirus. We will not be asking for a signature but will take your surname and record the delivery this way.

We are closely monitoring the situation to make sure we are taking all precautions to protect our customers and colleagues alike. Our thoughts are with you and your families at this time.

Your satisfaction is our top priority. If you have a question or concern, please contact the customer service team via email custserveu@timex.com.

Shipping

Timex.co.uk

Free shipping on all orders*

Standard delivery orders should be delivered in 3-6 business days. Orders are shipped within 48 hours of payment approval or the following workday.  MyTimex Customised watches do not qualify for free shipping.

Please be aware all orders will require a signature upon delivery.

We are unable to ship to PO boxes.

MyTimex Shipping - £7.75

Customised watch orders can take 7 to 10 business days for delivery.

Timex.eu

EU Standard Shipping - €8.90

Standard Delivery (3-5 business days).  Orders are shipped within 48 hours or payment approval or the following workday.  Orders over €75 ship free. Orders are shipped within 48 hours of payment approval or the following workday.

Please be aware all orders will require a signature upon delivery.

We are unable to ship to PO boxes.

EU MyTimex/Customised Shipping - €7.75

Customised watch orders can take 7 to 10 business days for delivery.

We deliver to the following countries:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden